Canadian Destination Delivery & Shipping Information

 LuvmeSexy Lingerie and Sexy Wear Co. Delivers within Canada and USA using Canada Post delivery services.  Goods will be delivered on business days only.  We do not offer delivery on weekends or public holidays.

A signature will be required when your order is delivered.  We recommend you provide a delivery address where someone will be available to receive your order and sign for it.  If no one is available to sign and you have special instructions relating to the delivery, please make sure you indicate the instructions by replying to the order confirmation email.

All prices displayed on our website are in Canadian dollars ( CA$) and will be sure charged in Canadian dollars.

Postage Cost & Delivery Times

Flat Rate CAN Delivery

  • 7 – 14 Business days
  • CA$12.95
  • Delivery may be delayed during sales, promotional periods or holidays.

Xpress Post

  • 5 – 10 Business days
  • CA$13.95 / 17.95 / 21.95 based on package size
  • For Xpress Post delivery Monday to Friday, orders must be placed before 3pm (PST) on any business day (Monday to Friday)
  • Delivery may be delayed due to circumstances such as adverse weather conditions, remote locations, strikes, etc.
  • Delivery may be delayed during sales, promotional periods or holidays
  • Rates based on package size will be determined at checkout.

Priority Delivery

  • 2 – 4 Business days
  • CA$24.95 / 34.95 / 40.95 based on package size
  • Delivery may be delayed due to circumstances such as adverse weather conditions, remote locations, strikes, etc.
  • Delivery may be delayed during sales, promotional periods or holidays
  • Rates based on package size will be determined at checkout.

USA Destination Delivery & Shipping Information

 USA Standard Delivery

  • 10 – 21 Business days
  • CA$14.99 for all orders under $199.00 per transaction
  • For orders over $199.00 we offer free standard delivery when shipped to USA
  • Delivery may be delayed due to circumstances such as adverse weather conditions, remote locations, strikes, etc.
  • Delivery may be delayed during sales, promotional periods or holidays

USA Expedited Delivery

  • 7 – 14 days
  • CA$16.95 / 21.95 / 25.95 based on package size
  • For Xpress Post delivery Monday to Friday, orders must be placed before 3pm (PST) on any business day (Monday to Friday)
  • Delivery may be delayed due to circumstances such as adverse weather conditions, remote locations, strikes, etc.
  • Delivery may be delayed during sales, promotional periods or holidays
  • Rates based on package size will be determined at checkout.

Tracking

  •  Once your order is shipped you will receive an email confirmation of your shipping details which will include a tracking number.

Customs, Duties, Import Taxes

 For information about customs policies that apply

  • Additional charges for customs clearance
  • Import duties or local taxes (borne by the customer)
  • We do not any responsibility for these charges

Please note we do not accept responsibility for delays, or reimburse any cost in relation to customs policies.

LuvmeSexy Lingerie & Sexywear Co. Online Returns Policy

For returns on any item(s) you have purchased, return the item(s) via post within 7 days of delivery.  Return postage cost will be at your expense unless the item(s) returned is faulty or not as ordered.  In this instance postage will be reimbursed by LuvmeSexy Lingerie & Sexywear Co. in the form of a store credit.

Return address: Please Provide

We encourage to return your parcel via Registered or Trackable Postal Service as all returned parcels remain the responsibility of the purchaser until received by LuvmeSexy Lingerie & Sexywear Co.

Return Policy Conditions

  • Return the item within 7 days (inclusive) from the tracked date of delivery
  • Include your original LumeSexy Lingerie & Sexywear Co. invoice (receipt) when you return the item(s) with all original tags and sewn labels still attached
  • Return In an unworn, unopened and unused state
  • A returns form is completed and accompanies your returned item.

If you are unable to comply with these requirements, LumeSexy Lingerie & Sexywear Co. reserves the right to refuse an exchange or refund on change-of-mind items. LuvmeSexy Lingerie & Sexywear Co. will not accept a bank statement as proof of purchase.

We regret that we are unable to accept the exchange or the return of the following items for change-of-mind for hygiene reasons:

  • Swimwear
  • Hosiery
  • Underwear & Panties
  • Interlock panty lingerie.

 Items on sale will be exchanged only (not refunded) for change-of-mind except where the item is faulty or defective.  Gift cards can not be exchanged or refunded.